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PivotQ (“we,” “us,” and “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or interact with us online.
PivotQ is an AI consulting company based in Silicon Valley, California (United States). For purposes of applicable privacy laws, PivotQ is the "controller" (or equivalent term) for personal information collected through our website.
Tel: +1 (408) 744-2416
If you would like to contact us by mail, please email or call us and we will provide a mailing address for privacy-related correspondence.
This Policy applies to personal information collected through our public website (the "Site") and related online interactions (for example, contact requests, event registrations, and email communications).
How we operate today: We currently generate revenue primarily through consulting projects. We do not currently require visitors to create accounts or pay through the Site for subscription products.
Future products/services: If we later offer applications, subscription services, or paid digital products, additional data practices may apply (for example, account registration and billing). If so, we will update this Policy and/or provide a separate product privacy notice.
Client data processed in consulting engagements: If we process personal information on behalf of a client as part of professional services, that processing is governed by our contract with the client (and any data processing addendum), not this website policy.
We may collect information you choose to provide, including:
Sensitive information: Please do not submit sensitive information (for example, government IDs, financial account numbers, or health information) through the Site unless we explicitly request it for a specific purpose.
When you use the Site, we may collect:
We use this data to operate, protect, and improve the Site, and to understand engagement.
We may use cookies and similar technologies (such as pixels or local storage) to operate and improve the Site. These technologies may support:
Your choices: You can control cookies through your browser settings. Where required by law, we will present cookie choices (for example, via a cookie banner or similar mechanism). As we add or change technologies, we will update our disclosures accordingly.
If we offer subscription services or apps later, we may additionally collect:
If/when this occurs, we will update this Policy and align disclosures with the actual product experience.
We use personal information to:
We do not use personal information for automated decision-making that produces legal or similarly significant effects.
If you are in the European Economic Area or the United Kingdom, we process personal information under one or more of the following legal bases, as applicable:
We may disclose personal information to:
We require service providers to protect personal information and use it only to provide services to us.
Because we are based in the United States and may use providers in other countries, personal information may be transferred to and processed in jurisdictions outside your region.
Where required for EEA/UK transfers, we rely on appropriate safeguards such as European Commission Standard Contractual Clauses and the UK IDTA/addendum, as applicable.
We retain personal information only as long as necessary for the purposes described above, unless longer retention is required or permitted by law. Typical retention criteria include:
We maintain reasonable administrative, technical, and organizational measures designed to protect personal information. However, no system can be guaranteed 100% secure.
You can opt out of marketing emails at any time using the unsubscribe link (if included) or by contacting us.
You may have rights to access, correct, delete, restrict, object, and request portability, and to withdraw consent where applicable. You also have the right to lodge a complaint with your data protection authority.
Depending on your state, you may have rights to access/know, delete, correct, and obtain a copy of certain personal information, and to opt out of certain processing such as targeted advertising.
Sale: PivotQ does not sell personal information.
Targeted advertising/"sharing": If we later enable third-party cookies or pixels that are considered "sharing" for cross-context behavioral advertising under certain laws, we will provide appropriate opt-out methods as required.
Opt-out preference signals: Where required, we will treat browser/device opt-out preference signals (such as Global Privacy Control) as a valid opt-out request for the browser or device where it is enabled.
Authorized agents: Where permitted, you may use an authorized agent; we may require proof of authorization.
Verification: We may verify your identity before responding to certain requests.
Non-discrimination: We do not discriminate for exercising privacy rights.
The Site may include links to third-party websites and services, including LinkedIn (for example, via profile icons on our About Us and biography sections). If you click a third-party link, you will be taken to a website we do not control. Third parties may collect information about you in accordance with their own privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
We may update this Policy from time to time. We will post the updated version and revise the "Last updated" date.
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